Health and Wellness Access for Students Living Outside of ºÚÁϲ»´òìÈ

Taking care of your physical and mental health is important, and our Health and Wellness teams are here to support you. If you reside outside of ºÚÁϲ»´òìÈ, there are Health and Wellness services available to you through the U of A. However, due to professional and legal restrictions, some of these services might look a bit different. Below is a chart to help you navigate these services.

Health Services for Out-of-Province Students (within Canada):

STUDENT HEALTH PLANS

Service

Description

Who Can Access

Outside Edmonton

Outside ºÚÁϲ»´òìÈ

Outside Canada

Free Counselling services

Undergrads who have not opted out of the plan

✔️

✔️

✔️

Graduate Student Assistance Program 

Free Counselling services

Graduate Students

✔️

✔️

OTHER FREE OR LOW-COST HELP

Counselling

All (students, faculty, staff)

✔️

✔️

❌(Online Health Guides only)

Portal for local crisis supports

All (students, faculty, staff)

✔️

✔️

Online support for Indigenous students

Indigenous students and staff

✔️

✔️

✔️ (text)

Portal to general wellness services

All

✔️

✔️

Unclear, likely no

Online support, crisis

Students

✔️

✔️

 

Online Peer Support

All (students, faculty, staff)

✔️


Health Services Available to Out-of-Canada Students

STUDENT HEALTH PLANS

Service

Description

Who Can Access

Outside Canada

Free Counselling services, some limitations may apply

*If a phone number is not available for your region, email callcenter@optimaglobalhealth.com to request support.

Undergrads who have not opted out of the plan

✔️

International SOS

Free 24/7 counselling (up to five sessions) for all students travelling abroad on academic programs and university business- call +1 215.942.8478 worldwide

Students

✔️

OTHER HELP

A listing of local emergency number for each country

All

✔️

Suicide hotline for the USA, multiple languages

USA

✔️

Suicide helplines 

Students in China

✔️

CCS Self-Help handouts

Self-help for many common mental health issues

Anyone

✔️


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