Access, Membership and Services

facility services desk

All users of the sport and fitness facilities in the Van Vliet Complex must hold a valid ONEcard or a Van Vliet Complex (VVC) membership card.

  • A ONEcard is a swipe-access card that is issued to students, faculty and staff of the University by the on campus
    • It serves as an identification card, enabling access to a variety of facilities and conveniences, from laboratories to photocopiers; from libraries to the Student Health Centre. It is valid until a student or a staff member leaves the university
  • A VVC membership card is available for spouses and dependants of students, staff, alumni, post docs fellows is available at Customer Service.
    • VVC membership cards are also available to those outside of the University community and who would like to use the sport and fitness facilities in the Van Vliet Complex.
  • All prices include GST. No refunds on VVC passes or memberships.

VVC membership card

Where to obtain ONEcard/ VVC Membership card

  • Students, faculty and staff members are issued their ONEcard by the at Hub Mall.
  • Alumni ONEcard photos may be taken at Customer Service, 1-241 Van Vliet Complex or at Hub Mall.
  • Photo ID required. E.g. Driver's license, passport or other government issue picture identification.
  • Post-doctoral Fellows, affiliated staff, and community members purchase VVC memberships in the Van Vliet Complex from the Customer Service desk.
  • Day users and other short-term users of the VVC are issued temporary VVC membership card by Facility Services. Photo ID required. E.g. Driver's license, passport or other government-issued picture identification.


To initiate your membership activation, or make an adjustment to your existing membership, please complete the Van Vliet Complex Membership Request form.

Contact us

General Inquiries:
Ph: 780.492.9510
E: recreation@ualberta.ca


Customer Service:
1-241, Van Vliet Complex (lower level of East Wing)
Ph: 780.492.2231
E: activityreg@ualberta.ca


Recreation Facility Operations:
Van Vliet Complex
Ph: 780.492.3276
E: vvcoperations@ualberta.ca

Team Lead: Dean Budynski (dean.budynski@ualberta.ca)


Facility Booking Inquiries:
2-670 Van Vliet Complex
Ph: 780.492.7424
E: bookings@ualberta.ca

***To schedule or cancel a drop-in time, please visit .

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