How to get a new proximity ONEcard for ECHA

If you have been advised by your APO that you need a new proximity card, please note the following instructions:

  1. Check your ONEcard photo online using your CCID and password. A current photo (within 2 years) is required for all new ONEcards.
    • If a new photo is required, you can upload a digital photo by clicking on the Online Photo Submission tab
    • OR a new photo can be taken at the ONEcard office at the time of card issuance.
  2. Visit the ONEcard office (Located in HUB) and bring the following:
    • your current ONEcard;
    • if you do not have a ONEcard, please bring a government issued photo ID*;
    • a smile for the ONEcard office folk (and for your new photo if needed)

When you arrive, please let the ONEcard staff know that you require a proximity ONEcard for ECHA.

If you have lost your current ONEcard, or do not present it when you go to get your new proximity ONEcard, there will be a lost card fee levied in order to remove your old ONEcard from the system: $20 for regular (mag stripe only) and $25 for proximity ONEcards charged.

*drivers' licence, passport OR two pieces of Government Issue non-photo identification will be accepted (Health Care, Birth Certificate, and Social Insurance)